Training & Support

We’re Here for You, Day and Night

As a broadcaster, you know the clock waits for no one. We understand the pressure you’re under, especially when you’re in drive. Our support is unlimited and unrivaled in the industry. We’re not bragging. It’s what our customers tell us time and time again. Call or email our support team anytime; we’re available 24/7/365. You’ll speak to an experienced support specialist who knows the right questions to ask and can share your screen to walk you through a solution. Allegiance support staff members have worked at non-profits, public and Christian radio stations, and television stations. They understand why you need to do things the way you do. Those same staff members deliver practical hands-on training.

Resources to Help You Succeed

Allegiance helps you get the most out of your software with initial and ongoing training in a variety of settings, including onsite, at Allegiance headquarters, online, and on-demand.

Before you even begin using your Allegiance system, we’ll be on-site to train you and your people for a minimum of five days. Since our programmers will have already converted your data, you will be trained using your own familiar data.

But the learning never stops. Whether it’s to train new staff, hone new or more advanced skills, or to simply refresh your memory, we’re available to design and deliver specialized training programs to fit your needs.

Need to get away from the distractions of day-to-day operations? Send one or more staff to Allegiance headquarters. You can contract for private training or register for scheduled Allegiance University sessions. Either way, we will tailor the training to your specific needs.

Need more specific training or want to minimize travel expenses? We’ll design a virtual training event for you. Sometimes you might need a quick refresher or want to learn a single part of your system in great detail. We schedule time to cover specific topics of interest to you.

Free interactive webinars and a large archive of recorded webinars offer tips, tricks, and detailed training on a variety of areas in our systems and modules.

Contact us today for support and training to improve your knowledge in the world of fundraising.

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Finally, an End-to-End Fundraising Solution Accessible to all Nonprofits

DMW Fundraising and Member Benefits are now part of Allegiance Fundraising Group

Allegiance Fundraising Group brings together three well-established fundraising teams to create an end-to-end fundraising solution that makes it easier for you to reach your mission. Today you can turn to a single team for seamless fundraising strategy and implementation, donor management software, and membership loyalty programs.

Learn more about Allegiance Fundraising