Managing Sustainers has never been easier
Allegiance gives you numerous tools to support your sustainer solicitation, upgrade, and retention efforts. From visual details like highlighting sustainer accounts in the search window to special codes preventing sustainers from being selected for renewal notices, Allegiance is reducing manual labor, eliminating headaches, and streamlining sustainer management.
By simply setting the Auto Renew button to Active, any account can be instantly coded as a Sustainer. Once the existing pledge is paid, it is automatically coded complete and a new sustainer pledge is created for that account.
A link to the original pledge is always maintained for better tracking of lifetime value and changing donation levels. You can also identify sustainer problems as they occur and access the accounts to handle them from a new monitoring dashboard.