How to Boost your Renewals and Retention

Date Published
08/07/2017

When asked in a national survey why they had not renewed their membership, 13% stated that they never got thanked for their previous gift and 18% cited poor service or communication. The message to those of us in donor development is clear. If we can change our ways, donors will change theirs. Watch to learn specific tasks and approaches of donor acknowledgment, service and engagement that can help raise the bar on your renewals and retention efforts.

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